CORPORATE

• SUSTAINABILITY
• OUR POLICIES
• OUR CERTIFICATES
• OUR RENEWABLE ENERGY USAGE CERTIFICATE
• OUR SUSTAINABILITY REPORT

OUR ENVIRONMENTAL POLICY

Mirage Park Resort;

“Sustainable development is only possible with a sustainable environment.” in light of the principle;

By identifying the environmental aspects of its operations and processes, the resort aims to minimize its environmental impact and ensure sustainable and innovative development in environmental matters. Mirage Park Resort, which aims to protect the environment and continuously improve its environmental performance to ensure the sustainability of natural resources, commits to the following measures to implement its Environmental Policy—established as part of its sustainability initiatives to balance economic growth with environmental factors

·       Recognizing that the world’s resources are not infinite, we must embrace this not as a mere obligation but as a responsibility to leave a carefully preserved environment for future generations, and take the necessary measures to minimize environmental damage,

·       To comply with all environmental laws and regulations,

·       To prevent air pollution, use environmentally friendly fuels,

·       To minimize the waste generated by our operations and, to this end, use products that can be recycled,

·       To ensure the proper management of recyclable waste through waste sorting,

·       To ensure the proper storage, transportation, and disposal of hazardous waste (batteries, accumulators, oils, etc.) in accordance with regulations,

·       Supporting environmental sustainability through the use of renewable energy,

·       To measure our environmental impact and implement continuous improvements accordingly, 

·       To reduce costs by ensuring the controlled use of raw materials and natural resources, 

·       To ensure that our employees receive the necessary training and actively participate in the system to become environmentally conscious and responsible, 

·       Protecting the natural habitats of the animals we live alongside, 

·       To ensure that subcontractors and suppliers comply with the system through notifications,

·       By maintaining contact with organizations engaged in environmental activities, we ensure that the objectives of our Environmental Policy are consistent with environmental regulations and aligned with our commitments to pollution prevention and the optimal use of natural resources.

OUR ENERGY POLICY

Our fundamental mission across all our management systems is to grow in a balanced manner by using energy resources efficiently, implementing measures to reduce energy consumption, and leaving future generations with more resources and a livable environment.

In this context;

·       Mirage Park Resort, which is committed to continuous improvement, has established an Energy Policy as part of its energy efficiency and management initiatives to strike a balance between economic growth and environmental factors;

·       To identify the needs and expectations of both our employees and all other stakeholders,

·       To ensure the continuous improvement of energy performance and the Energy Management System (EnYS) within our organization, we will establish measurable objectives and targets and revise them as necessary,

·       To provide the human, infrastructure, information, and technological resources necessary to achieve our energy goals and objectives, and to reduce our carbon footprint—including reducing energy consumption and increasing the use of renewable energy-in line with our company’s needs,

·       To provide our employees with the training they need to fulfill the duties, authorities, and responsibilities associated with their roles, 

·       By conducting monitoring, measurement, analysis, and evaluation activities, and by taking into account energy-efficient design and life-cycle costs when purchasing products and services that negatively impact energy consumption, to ensure the transition to more efficient products, 

·       To ensure continuous improvement by keeping major energy consumption under control through necessary maintenance, repair, operation, and renovation activities,

·       By ensuring that our policy is understood and embraced by all our stakeholders, we aim to raise awareness and sensitivity,

·       The organization commits to operating in compliance with all legal and other requirements regarding its energy use, consumption, and efficiency.

OUR HUMAN RESOURCES POLICY

We view each of our employees as our most valuable asset, managing all resources in alignment with the Mirage Park Resort Hotel’s Vision and Mission. Recognizing that our success depends on guest satisfaction and employee motivation, our human resources mission is “to develop motivated, leadership-oriented employees to enhance guest satisfaction.”

To this end;

·       Mirage Park Resort Hotel seeks individuals who will prioritize the hotel’s mission and vision as well as the needs of its guests, remain mindful of their responsibilities, and take initiative when necessary; who will work with excellent collaboration and team spirit; who will share their knowledge and experience with their colleagues; and who will demonstrate the necessary diligence in adhering to policies. For the hotel, these qualities are not merely a goal but a fundamental principle.

·       Mirage Park Resort Hotel provides its employees with a healthy and safe work environment and offers ongoing training opportunities designed to enhance their professional and personal development, as well as their knowledge and skills, thereby enabling them to advance to higher positions in their careers.  

·       With its commitment to unconditional guest and employee satisfaction through the international quality standards it upholds, and grounded in a culture of education, innovation, and meritocracy, Mirage Park Resort Hotel ranks among the top choices for job opportunities for those passionate about the tourism industry..

As the Senior Management of Mirage Park Resort; 

·       To always keep communication channels open between employees and managers,

·       Providing employees with clean showers, drinking water, meals, transportation, and housing,

·       Ensuring that employees can discuss any issues they may have with their managers,

·       Ensure that employees can contact Human Resources when necessary,

·       We commit to ensuring that employees retain the right to appeal to a superior at any point where an issue remains unresolved, while always keeping in mind the lines of authority and responsibility as well as the principles of good faith.   

OUR OCCUPATIONAL HEALTH AND SAFETY POLICY

·       We ensure safety by raising our team members’ awareness to identify potential accidents and hazardous situations in advance and prevent unsafe actions, and by taking the necessary precautions.

·       We are developing the necessary infrastructure to protect the health and safety of our employees and guests, and we are making continuous improvements with the input of our employees.

·       We are increasing our employees' awareness of occupational health and safety through training programs. 

·       By reducing the likelihood of all types of workplace accidents and occupational illnesses, we ensure that risks are transformed into opportunities for our hotel within the framework of occupational health and safety

·       We aim to eliminate occupational health and safety risks by monitoring legal and international regulations and implementing the necessary measures.

OUR PURCHASING POLICY

As the Senior Management of Mirage Park Resort;

·       We view all our suppliers as partners, and we evaluate them and make our purchases based on the criteria outlined below.

·       The foundations of an Energy Management System have been laid at our company, and in future purchases, we will consider the life-cycle cost of the product, equipment, system, or service rather than the initial purchase cost.

·        We will ensure that the products purchased for our business are environmentally friendly and energy-efficient, and that all purchased products meet quality standards,

·       When selecting HVAC equipment for our facility, we prefer units that use environmentally friendly refrigerants and offer Class A energy efficiency,

·       The supplier shall provide documentation and training support regarding the energy-efficient operation and use of the purchased equipment/system,

·       When procuring services such as maintenance, repair, overhaul, etc., the service provider shall offer recommendations and services aimed at improving energy efficiency,

·       In the event that the supplier or manufacturer of the purchased product/equipment/system/raw material implements an improvement or revision in the future that will enhance energy efficiency, we will be informed of the scope and content of such improvement or revision.

·       When evaluating potential purchases of products, equipment, systems, services, raw materials, or energy, give priority to companies that have implemented the TS EN ISO 50001 Energy Management System,

·       In our company’s procurement activities, we will prioritize local suppliers; however, if there is a significant difference in price and quality between local suppliers and other suppliers, we will opt for the latter,

·       To introduce local products and traditions to guests,

·       To prioritize, in purchases made for our business, products that are in large-scale, bulk packaging, recyclable, and generate as little waste as possible,

·       To prefer environmentally sustainable products that are sustainably produced and/or sourced from sustainable resources,

·       We undertake to work with companies that fully comply with all legal requirements regarding environmental protection and energy.

Our Cultural Heritage and Local Awareness Policy

We respect cultural heritage, historical artifacts, and natural beauties, and by informing our guests and employees, we strive to contribute social and cultural value to our region.

For this purpose;

·       We act in cooperation with the local community and community organizations to preserve these values and participate in their activities.

·       We adopt the principle of promoting cultural, natural, and historical sites so that our guests can experience the values of our country, and we provide them with destination information brochures to help introduce our cultural heritage.

·       As a facility, in order to ensure strong cultural awareness and respect;

·       In our sustainability trainings, we also inform our employees about cultural heritage and local values.. 

·       We contribute to the preservation of our traditions by providing information that ensures compliance with rules during visits to locally significant historical, archaeological, cultural, and spiritual sites (such as using waste bins, not smoking, not speaking loudly, not visiting while intoxicated, adhering to dress codes, etc.

·       There are local plant species such as the myrtle shrub (Myrtus communis) and Turkish pine (Pinus brutia) trees on the premises, and guests are informed through labels displaying their Latin names.. 

·       In addition, information about endemic plant species of the Antalya region, as well as Latin name labels of other tree species on the premises, are provided to guests through Environmental Brochures in guest rooms and public areas.

Protection of Wild or Domestic Animals in the Surrounding Area

·       In order to protect natural life and ecological balance at our facility, necessary arrangements are made to support the conservation of the endangered Caretta caretta species. The Caretta caretta uses our beach for nesting and breeding purposes between mid-May and the end of September. The area where eggs are laid on our beach is protected and cordoned off. Informational signs are placed to indicate the rules that must be observed. No umbrellas or sunbeds are placed near or around the nesting area. Lighting is not used in this part of the beach until the hatchling emergence period is complete.

AIn addition, our sensitivity regarding this matter is communicated to our guests through the Environmental Brochure available in public areas and guest rooms..