Our value customers and business partners;
We completely fulfill all requirements in relation to your health in the national and international standards I lines with your needs and expectations changing in parallel with daily conditions as of the date of start to service as Mirage Park Resort.
Our Quality, Environment, Food Safety and ISG Management Systems as well as the compliance of our Non-Gluten Kitchen Services (the service is firstly awarded certificate in the accommodation sector) are annually audited and certificated by the independent audit companies, and in addition to this, our hygiene safety principles are subject to monthly audits.
As you know, the Coronavirus (Covid-19) Pandemic affecting whole world leads to create new conditions materially changing holiday approach like in all living conditions by taking “hygiene conditions” into consideration. We are conscious of taking all measures of the highest order to overcome this difficult period.
We hereby share our hygiene and cleaning measures to be applied for protecting our employees and our valuable guests against COVID-19 epidemic and to overcome this difficult period.
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Entrance Procedures• The temperature measurement of our guests shall be made in the entrance and during the accommodation. |
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Guest Room• The cleaning and disinfection of our guest rooms are made with the Ecolab products certified by the ministry of Health by our experienced team by taking necessary personal protective measures. |
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General Use Areas• All common areas in our facility are reorganized according to the physical distance, and the hand disinfection stations are established for required areas. |
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Food-Beverage Services• It is ensured that all our employees take their personal protective measures. |
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Laundry Service• The professional laundry service is provided in the facility. |
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SPA – Fitness – Entairtenment – Activity and Congress Areas• In out SPA, indoor pool, hammam, sauna and care rooms are organized according to the social distance regulations, and the visits to these areas shall be accepted with reservations. |
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Pool and Beach Areas• All pools and beaches are reorganized according to the social distance rules, and all areas around pools and in beaches are periodically disinfected and controlled. |
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Safety and Health Service• The health personnel and security officers are available in the indoor and outdoor areas for 7/24. |
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Personnel• The personnel service vehicles are disinfected before and after their uses. Our personnel must adhere to the necessary measures in the service vehicles. The measures defined in the Guideline on Covid-19 Epidemic Management and Working announced by the TR Ministry of Health are applied in the service vehicles. • We are continuously pursuing all national and international authorities especially T.R. Ministry of Health and Science Committee, updating the applications and making internal information. |
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• Services and public areas of use offered within the concept of our hotel may be restricted or canceled completely according to the circulars and legal regulations within the scope of existing or not yet effective Covid-19 measures. • Our guests who make reservations, comply with all the measures taken by our hotel, the Ministry of Health and local / relevant institutions regarding Covid-19 and within the scope of these measures; Our guests are obliged to provide all requested information to the facility. The services to be offered or the entire accommodation may be terminated for our guests who do not comply with the measures. • All our guests are responsible for taking and fully implementing all the personal precautions required within the scope of Covid 19 before entering the hotel and during the stay, in order to protect both their own health and public health. All guests with a health problem or suspicion of Covid-19 symptoms should apply to the health institutions before checking into the hotel. Our hotel cannot be held responsible for any negative situations that may occur or any material damage that may occur as a result of failure to comply with the measures taken within the scope of Covid-19. |
For more information and your questions, please feel free to contact with us through. info@mirageparkresort.com.tr